Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team m

Join Our Maintenance Team - We brighten homes and lives. All together.

WHAT YOU'LL BE DOING THE ROLE Answer incoming phone calls from a phone queue schedule Service visits. Assess over the phone the service needs, anticipate and gather all information needed to accurately inform technicians of service detail. Follow up on customer calls including returning voicemails Schedule services with homeowners and RbA Service Technicians Quote parts a

WHAT YOU'LL BE DOING THE ROLE Make decisions based on job site evaluations for windows and doors that need service attention Understand correct installation process and proper functioning of windows and doors for evaluation Perform services on all windows and doors whether it be due to installation or manufacturing Perform assessments of window/door issues and potential i

WHAT YOU'LL BE DOING THE ROLE Make decisions based on job site evaluations for windows and doors that need service attention Understand correct installation process and proper functioning of windows and doors for evaluation Perform services on all windows and doors whether it be due to installation or manufacturing Perform assessments of window/door issues and potential i

Deliver feedback to team members on performance. Collaborate with other departments to improve overall customer service. Handle customer escalations. Review processes and recommend improvements. Be an ambassador of company culture and foster team cohesion. QUALIFICATIONS AND SKILLS Experience managing a team. Experience in operations, administrative, or logistical supervi

At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, Minn., Andersen Corporation is the largest window and door manufacturer in North America. Newsweek recognized Andersen as one of "2023 America's Greatest Workplaces." We're focused on bringing more ligh

WHAT YOU'LL BE DOING THE ROLE Scheduling This task is to get customers scheduled that have purchased a Renewal by Andersen project. Answers inbound and outbound telephone calls to schedule installation appointments. Assists installation and production team with office tasks and customer service. Accurate and timely reporting reflecting daily/weekly activities. WHAT YOU BR

At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, Minn., Andersen Corporation is the largest window and door manufacturer in North America. Newsweek recognized Andersen as one of "2023 America's Greatest Workplaces." We're focused on bringing more ligh

Andersen is seeking a Value Stream Manager I/II at our Dubuque, Iowa location. This position is responsible to manage and drive the process of continuous improvement for the value stream supply chain (procurement to delivery) and to deliver overall business results for assigned value stream. May be responsible for multiple and/or complex/changing value streams. Responsibl

WHAT YOU'LL BE DOING THE ROLE Examines every order in RTO list in CRM system for effective first in, first out processing of orders Works closely with Project Consultants and Installation Managers to verify order accuracy Works in conjunction with Permit/HOA teams to track progress and ensure HOA ordering Processes Orders in rForce for a total of 900 1200 average weekly u

Responds to customer (homeowner)/delivery partner requests/inquiries. Processes complex orders/requests, with 100% accuracy from intake to filing. Ensures customer management system is updated appropriately. Clarifies, diagnoses, and resolves customer order issues. Schedules appointments with homeowners. Creates packets or other materials as required for sales fulfillment

We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine's 2021 "America's Best Large Employers" and a "Best

At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, MN, Andersen Corporation is the largest window and door manufacturer in North America. Newsweek recognized Andersen as one of "2023 America's Greatest Workplaces." We're focused on bringing more light i

This position is responsible to leading a world class customer service focused operation and delivering overall business results while driving process of continuous improvement for assigned operational area(s) through the supply chain (from planning to distribution). Engages directly with business teams, and establishes strong relationships to foster an exceptional, align