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System Support, Maintenance and Troubleshooting Performs configuration maintenance of the Aspect ACD. This includes moves, changes and new agent builds. Provides problem resolution, and technical support, including on call support, for hardware, operating system software, and systems related software products. Provides application support to customers including end users and application developers
Posted Today
TDS Telecommunications LLC.
- Madison, WI / Knoxville, TN
Accurate application of Generally Accepted Accounting Principles (GAAP) (including regulatory specific accounting guidance) Complete understanding and application of GAAP to the revenue, fixed asset, treasury, and general accounting functions. Reviews and verifies the accuracy of account coding. Prepares journal entries, maintains and reconciles ledger and sub ledger accounts. Maintain Fixed Asset
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Leads teams of 5 or more people that develop, test, and fix defects in application software. Leads the preparation and review of application software designs at the system level. The scope of design will frequently include multiple systems supporting company wide business processes. Leads cross functional work teams in preparing work estimates and project schedules for all technical work on projec
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Internal Controls & SOX Compliance Assist with revenue assurance project related activities to address risks associated with loss of revenue and/or expense control Assist with invoice validation and free cash flow recovery efforts Assist with evaluation of efficiency and effectiveness of internal controls in selected business areas Evaluate and approve user access requests that come into a designa
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The Analysis and Reporting Intern may have responsibilities in one or more of the following areas Management Reporting Assist in assembling financial and operational statistics and evaluates for anomalies from budget and forecast Prepares financial schedules for executive and corporate review that explain current month performance Report on strategic elements of the business including operational,
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to delight customers and connect communities. All we need is... you . Because of our continued success and extraordinary growth, TDS Telecom is expanding our sales team! We have an amazing opportunity for a motivated and enthusiastic Outside Sales Representative to sell our products and services to residential customers! This is not a desk job. In fact, as an Outside Sales Representative Residenti
Posted Today
This is not a desk job. In fact, as an Outside Residential Sales Representative , you will sell our products and services in a door to door manner. You act as a territory manager, coordinating the customer experience from sale to installation, taking ownership of acquiring new leads (above and beyond the list of leads provided by our marketing team), gaining referral partners, participating in com
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Troubleshoots, analyses, resolves, and escalates network troubles. This specifically includes the following Monitors alerts/trouble tickets to ensure that service levels are being met. Manages alerts/trouble tickets during an outage including providing internal notifications. Responds to law enforcement requests (CALEA) while also maintaining confidentiality. Troubleshoots voice, data, and video t
Posted 1 day ago
Troubleshoots, analyses, resolves, and escalates network troubles. This specifically includes the following Monitors alerts/trouble tickets to ensure that service levels are being met. Manages alerts/trouble tickets during an outage including providing internal notifications. Responds to law enforcement requests (CALEA) while also maintaining confidentiality. Troubleshoots voice, data, and video t
Posted 1 day ago
Responsibilities You will contact prospective customers through a combination of telephone, e mail, and direct mail contact in order to obtain appointments for sales representatives. You will maintain and continually update a database of prospects that identifies the business or organization, contact person and title, current provider of services, and dates their contracts expire. You will review
Posted 1 day ago
Installs, troubleshoots, tests, splices, repairs, and maintains telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products & services for new and existing customers. Installs, configures, maintains, and repairs Key Systems, PBX, Centrex Systems, and other business systems such as fiber terminals, ISPs, ISDN
Posted 1 day ago
Develop standards based high level design and final engineering documents utilizing technology and hardware specific knowledge for Network Services led construction projects. Understands and follows established processes, and completes assigned work in accordance with established timelines and quality measures to Plan, Engineer, Implement, and Optimize TDS’s combined Voice/Video/Data network
Posted 1 day ago
Conduct monthly financial analysis for business unit executives and their lead teams. Assembles financial and operational statistics and evaluates for anomalies from budget and forecast Prepares financial schedules for executive and corporate review that explain current month performance Report on strategic elements of the business including operational, network, and sales and marketing components
Posted 1 day ago
(at a minimum, for a level I ) Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for reception of cable and other company services that are offered for single and multi family. This may include burial of underground Broadband facilities utilizing different methods of placement, including excavation or hand d
Posted 1 day ago
Develop and conduct training programs at the Direction of V.P. of Service Assurance and V.P. of Field Services. Plan, manage, training curriculum, and conduct or facilitate training for Field Services and TDS Cable as it relates to testing, trouble shooting, installation, and maintenance and repair for deployment of equipment, new products, new projects, and process changes, technologies that dire
Posted 2 days ago
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