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At C.H. Robinson we are working to transform the logistics industry through delivery of world class products for our customers, carriers and supply chain partners. The Carrier Solutions team is responsible for building web and mobile platforms that our 75,000+ carrier partners use to expedite commerce across the world. As a Senior Engineering Manager, will be responsible for building and managing
Posted Today
Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction. Demonstrate mastery with respect to the customs brokerage products' standard operating procedures (SOP) and best practices. Direct ownership of Customer Standard Operating Procedures and Harmon
Posted Today
As the Production Control manager, you will support and influence leadership decision around the day to day operations of the business. You will monitor, assess and drive the business through collaboration with the Operations Manager and Operations Supervisors. You will manage the health of the business and communicate goals and ensure execution across all outbound operations. Responsibilities Con
Posted Today
As the Production Control manager, you will support and influence leadership decision around the day to day operations of the business. You will monitor, assess and drive the business through collaboration with the Operations Manager and Operations Supervisors. You will manage the health of the business and communicate goals and ensure execution across all outbound operations. Responsibilities Con
Posted Today
Our After Hours team is seeking a highly flexible Supervisor of Operations to lead a team on all operational activities related to each stage of moving a shipment. You will align the team's workflow and ensure the team achieves productivity and customer service objectives by defining role expectations, providing support and resolving problems. To ensure effectiveness and efficiency you will mentor
Posted Today
The primary goal of the Customer Success team is to ensure our customers are deriving maximum value and utilization from our technology and services via relationship focused client management. Done properly, this drives successful outcomes such as adoption, contract renewals, revenue retention, revenue expansion and customer advocacy. The Director, Customer Success will be leading the Customer Suc
Posted Today
Equal Opportunity and Affirmative Action Employer C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive envir
Posted Today
Manage, complete, and respond to daily pricing requests in accordance with assigned due dates or service level agreements for new and existing customers in a specific mode, product, or trade lane Ensure compliance with operational policies prior to pricing business (examples include validating the commodity is not in violation of our restricted/prohibited commodities policy, identifying embargoed
Posted Today
Project manage the Request For Information (RFI) process for new and existing customer opportunities Own and build out the customer information content for the Global Forwarding division Create professional written responses and addressing client objectives Lead the global Request For Information (RFI) content and response management Prepare, review and coordinate information from a variety of com
Posted Today
Develop and lead integrated communications plans for external audiences, including key messaging and content for media and influencer relations (e.g. press releases, pitches, customer letters, media focused landing pages, and spokesperson prep material.) You will be responsible for tracking coverage and providing learnings and strategic future recommendations. Interact regularly with internal divi
Posted Today
The Ocean Export Agent is responsible for managing and operating the shipment lifecycle for their assigned accounts. They are responsible to ensure customer requirements are met and answered accurately and timely. They are accountable for executing and overseeing tasks for each shipment in addition to daily communication, reporting, and email management. The Ocean Export Agent assumes ownership of
Posted 3 days ago
Supporting our Carrier Services team the Supervisor will ensure operational excellence by organizing, planning, coordinating and controlling team operations. The main focus of the position is to develop people, monitor performance, and support the day to day needs of our customers through superior operations. Responsibilities People Management Training and developing employees Establishing short a
Posted 3 days ago
Understand the processes involved in international shipping from purchase order to delivery. Assist carriers and other third parties with inquiries and problem resolution. Provide tracking and tracing services for customer shipments. Generate, file, and maintain up to date customer records, reports, shipment documentation, etc. Provide reporting and documentation collection to support global forwa
Posted 3 days ago
The Air Export Agent is responsible for managing and operating the shipment lifecycle for their assigned accounts. They are responsible to ensure customer requirements are met and answered accurately and timely. They are accountable for executing and overseeing tasks for each shipment in addition to daily communication, reporting, and email management. The Ocean Export Agent assumes ownership of t
Posted 3 days ago
Deliver operational excellence to customers, carriers and suppliers. Answer incoming calls and make outbound calls ensuring outstanding customer service. Schedule appointments via phone, email and company website. Provide timely and accurate shipment information to carriers. Audit load information for accuracy and completion. Complete customer, carrier and supplier requests with a sense of urgency
Posted 3 days ago
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