Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Resolution Specialist
Miami, FL
Job Description
Genesis10 is seeking a Resolution Specialist for a contract with our client in Miami, FL.
Job Description:
This position is responsible for providing high-quality client-focused service by using knowledge of local, state, and federal program requirements to efficiently maintain and update general applicant information, financial, medical, and personal information to support client applications for Disability and Medicaid benefits.
Key Responsibilities:
Qualifications:
If you have the described qualifications and are interested in this exciting opportunity, apply today!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10:
#DIG10-MN
Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran
Job Description:
This position is responsible for providing high-quality client-focused service by using knowledge of local, state, and federal program requirements to efficiently maintain and update general applicant information, financial, medical, and personal information to support client applications for Disability and Medicaid benefits.
Key Responsibilities:
- Monitors and fosters ongoing communications with government agencies regarding the status of claims.
- Documents and updates internal database based on daily contact of select members of assigned applicant groups and application evidence requirements, i.e., work activity, medical condition, third party, beneficiary, contact and demographic data financial, life, and health insurance information, employment and salary verification, medical history, and documentation where evidence is required.
- Reviews inbox for daily work queues, identifies missing evidence, and follows through to completion.
- Answers incoming calls from internal and external customers.
- Assists callers in resolving account issues by identifying and taking appropriate actions including completing and requesting required forms to support the application process.
- Effectively educates and answers inquiries from patients and family representatives regarding the application process, while safeguarding Protected Health Information (PHI).
- Assists clients with scheduling appointments, reminding them of appointments, and arranging transportation as needed.
- Identifies and takes appropriate actions to complete and submit required financial, medical, and personal information forms to support the client application process.
- Diligently follows up with institutions/businesses resolving issues ultimately affecting application approval.
- Identifies appropriate escalation points and works with the direct manager to resolve issues.
- Review outgoing client material for accuracy before submission.
Qualifications:
- Ability to apply knowledge of federal and state programs to benefit coverage for the client.
- Experience communicating with government caseworkers and hospital personnel.
- Fluency in both English and Spanish languages
If you have the described qualifications and are interested in this exciting opportunity, apply today!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10:
- Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
#DIG10-MN
Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Temporary, Full Time
Required Experience
10+ years
Email this Job to Yourself or a Friend