Certified Medical Assistant, Hiring Pool

Why UT Southwestern?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the #1 hospital in Dallas-Fort Worth for the sixth consecutive year, we invite you to continue your healthcare career with us at William P. Clements Jr. University Hospital. You’ll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.

All full-time employees will have a robust benefits package including employer paid medical insurance. Children and family medical insurance plans are available at a cost to the employee. 

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/.

Job Summary

CMOAs are hired through a centralized process by Ambulatory Nurse and CMOA Float Pool to work in the UT Southwestern outpatient clinics on the Dallas campus. Orientation and training for the new CMOA’s begins immediately before working in a clinic. The new CMOA is provided with the necessary training and tools to successfully provide services to our most valued members, our patients. CMOAs are hired into permanent full-time positions and receive UT Southwestern benefits the 1^st day of the next month following their start date. Once orientation and classroom training are completed, CMOAs will have the opportunity to work in a clinic during practical training and obtain a permanent clinic. A CMOA Training Coordinator/Preceptor is assigned to each new CMOA to facilitate practical training in the clinic. 

New CMOAs will complete comprehensive back office clinical orientation and training as follows:

• New Hire General Orientation
• Ambulatory Orientation
• Clinical Observation
• Epic Registration (Prelude)
• Epic Scheduling (Cadence)
• EpicCare
• Insurance Entry and Verification
• Epic Referrals Management
• Epic Cash Drawer, Payment Posting and Check-in/Check-out procedures
• Practical Training in assigned clinic

This position is paid on a monthly basis at the first of every month. 

For a full list of the clinic and subspecialties, click here.

Job Duties

• Takes, records, and reports patient vital signs using medical equipment; performs procedures of low complexity such as visual acuity, development and/or musculoskeletal screening, POC testing, phlebotomy, EKG testing, and other approved clinic specific diagnostic testing.
• Escorts or transports patients to exam rooms or treatment rooms, or other areas as directed.
• Documents completion of patient care tasks in medical records, and reinforces education provided by the physician or nurse seeking assistance from the nurse or physician as appropriate.
• Assists in care of patients by preparing exam rooms for patient care, facilitating use of diagnostic equipment, and ensuring availability of needed patient information, such as results of diagnostic exams and medical records.
• Assumes responsibility for weekly autoclave temperature monitoring, POC testing QA, and monthly audit report on compliance as directed by clinic management.
• Serves as preceptor and resource for newly-hired medical assistants and medical assistant externs, actively participating in their integration into the department.
• May perform a variety of administrative/clerical duties, scheduling patient appointments, pre-certifying procedures, answering patient phones by collecting data to forward to the nurse for triage as directed.
• Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning.
• May function as a clinic safety officer, verifying each employee’s knowledge of fire safety and the evacuation plan for the work area as directed.
• Confirms appropriate patient consent and authorization forms are signed for research and/or medical treatment.
• Maintains current customer service, clinical, and technical skills by attending training programs and procedures.  Participates in annual skills competency review.
• Maintains adequate stock of supplies as required for work area.  May provide occasional working supervision to non-licensed medical and/or clerical office support personnel for clerical functions or other non-clinical activities. 
• Performs other duties as assigned.

Experience and Education

• High school diploma or equivalent.
• Completion of Medical Assistant training in an approved program, or one (1) year experience patient care in a physician office practice or hospital setting required.
• CPR certification or Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) before first day of employment is required.
• Medical Assistant certification and maintenance of current certified status obtained through one of the following:
  • The American Association of Medical Assistants
  • The American Medical Technologists Association
  • The National Association for Health Professionals
  • The National Center for Competency Testing
  • The National Healthcareer Association
  • American Allied Health

Compliance with the COVID-19 vaccine mandate enforced by the Centers for Medicare and Medicaid (CMS) is a requirement for this position. Federal law requires individuals holding this position to be fully vaccinated or have an approved exemption for certain medical, disability, or religious reasons. Individuals who do not meet CMS vaccination requirements are not eligible and should not apply for this position but are encouraged to apply for other non-healthcare positions at UT Southwestern for which they qualify.

For COVID-19 vaccine information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/

To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: https://jobs.utsouthwestern.edu/why-work-here/diversity-inclusion