Maple Grove, MN, USA Req #193

Thursday, June 24, 2021

DRC is one of the largest educational assessment and curriculum/instruction companies in the industry.

Data Recognition Corporation, Maple Grove, MN
Business Intelligence Analyst - BI Analyst
Company cannot provide sponsorship for this position
No Agencies, Please

Summary:

The Business Intelligence Analyst role bridges the gap between IT and business partners, with focus on data analysis and business intelligence, process assessment and improvement, as well as application deployment support. The position engages business leaders and users to understand how data-driven changes to process, products, services, software, or hardware can improve efficiencies and add value. The position facilitates solutions that balance technical functionality & feasibility against financial considerations, specifically within DRC's corporate technology space.

Essential Position Responsibilities:

• Identifies opportunities to improve processes and strategies with technology solutions.
• Partners with stakeholders, end users, and technical resources to design, implement, and maintain internal processes or services. Analyzes and (re-)engineers business processes.
• Elicits requirements using interviews, document analysis, requirements workshops, surveys, use cases, scenarios, business analysis, and task and workflow analysis.
• Translates business needs into high-level technical specifications and design.
• Supports process and technology change management with impacted end users.
• Collects, aggregates, processes, and analyzes large data sets to improve products, hardware, tools, software, services, or process.
• Constructs descriptive analytics and data visualizations for stakeholders, executives, and clients.
• Uses a variety of data analysis and organization tools to research and discover impactful insights to answer business questions and solve problems.
• Creates and maintains knowledge articles, training materials, and end user communications.

Qualifications:

• Bachelor's degree in IT, Computer Science, or related field.
• 3+ years of relevant business analytics or business intelligence experience.
• Excellent analytical and problem-solving skills.
• Strong proficiency with productivity applications, including Microsoft Excel.
• Experience with structured relational databases, complex SQL querying, and ETL processes.
• Experience working within data warehouse deployments.
• Experience with ThoughtSpot, Power BI, Tableau or other BI platforms.
• Excellent interpersonal and written communications skills.
• Comfort with translating technical discussion for non-technical staff.
• Demonstrated experience in writing software requirements and test specifications.
• Ability to multitask, prioritize, and manage time effectively across multiple activities.
• Proven ability to quickly learn new applications, processes, and procedures.
• Curiosity of further expanding knowledge and understanding of technology.

Preferred Qualifications:

• Relevant industry-standard technical certifications.
• Experience with scripting languages and business process automations.
• Experience with contact center data analysis, including Mitel & ServiceNow systems.
• Experience with WordPress.
• Excellent data entry, proofreading, and organizational skills.

DRC retains the right to change or assign other duties to this position

No Agencies, Please

Company cannot provide sponsorship for this position

www.datarecognitioncorp.com

Data Recognition Corporation is an Affirmative Action/Equal Opportunity EmployerM/F/D/V

Data Recognition Corporation is an Affirmative Action/Equal Opportunity Employer, M/F/D/V and prospective employees will receive consideration without regard to race, color, creed, religion, national origin, sexual orientation, gender, marital status, status with regard to public assistance, membership or activity in a local commission, disability, age, protected veteran status, or membership in any other legally protected class.