Act as the main point of contact for customers with questions, requests, or troubleshooting problems relating to Infinite Campus software. Provide technical support via the telephone and electronic communications. Verify support contact credentials and account service level agreements. Assist the customer by resolving the incident, redirecting the call, or escalating. Dis

AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real time control, optimization and management for exceptional performa

The primary function of the Help Desk Manager is to manage the performance of the desktop support team to ensure service levels are achieved or exceeded. This Manager must maintain a strong understanding of the user environment and experience in order to ensure Help Desk support provides exceptional customer service and incident response. Responsible for managing the dail

About Us How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solu

Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst

MiTek is looking for an experienced Truss Designer who is interested in learning developing software skills to join our Technical Support team. In this role you would be responsible for providing technical assistance to customers and internal users in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite. Answ

Software Application Specialist | QuickShip The Software Application Specialist diagnoses troubleshoot and documents core software and data issues. This role also creates customer facing knowledge documentation. What you will be doing Communicate with customers via phone, email, or chat. Document calls with screenshots and detailed notes of what happened while on the call

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturin

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. The package includes a comprehensive health insurance plan featuring a low co pay and

This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real time issues and activities in support of departmental objectives. This position is a first point of contact for Customer Care personnel pertaining to

Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas SB/SE Deputy Commissioner Exam, Field Examination The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade

Additional Location(s) US MN Mankato/Rochester Diversity Innovation Caring Global Collaboration Winning Spirit High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high performing employees, tackling some of the most important health industry challenges. With access to the latest tools, i

The Anoka County Information Technology department is committed to helping the County's programs and services successfully meet their business objectives while enabling innovation through technology. They accomplish this by gathering information about users' needs, identifying solutions, facilitating the implementation, support, training, and ongoing resources needed to m

Choice Hotels International, Inc (NYSE CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full service upper upscale propertie

The IT Site Technician is responsible for providing end user and Corporate IT support in the following areas software/hardware peripherals, network, telephony, data communication technologies, servers and workstation configuration. Assists with troubleshooting client/server environments. Implements company standard infrastructure and provide support for system upgrades an