Bobby & Steve's Auto World

Vision

To be the best AUTO WORLD in the world!

Mission

Help Team Members be all they can be so they can serve with confidence and respect for our guests.

Values

• Serving people is the most important part of Bobby and Steve’s Auto World
• Be Alive, Alert, Awake and Enthusiastic!
• Grow, Teach, and Learn to be Positive
• Look Sharp ! Feel Sharp ! Be Sharp !
• Play hard as a TEAM!

Essence of Legacy

• With Success comes Confidence
• With Confidence comes positive self-talk
• Our positive self-talk creates our positive beliefs
• Watch my positive beliefs, they become my positive thoughts
• Watch my positive thoughts, they become my positive words
• Watch my positive words, they become my positive actions
• Watch my positive actions, they become my habits
• Watch my habits, they become my character
• Watch my character, it becomes my destiny
• Watch my destiny, it becomes my legacy

5 points of the FIST

Based on leadership philosophy by Duke coach Mike Krzyzewski, the five points of the fist include:

• Collective Responsibility
• Care
• Communication
• Supreme Confidence
• Truth & Honesty
• “Individually, each is important. Together they are unbeatable.”

Loyalty Ladder

• Confidant
• Advocate
• Client
• Customer
• Prospect
• Suspect